Managing Interpersonal Relations: Information Professionals and Communication in the Digital Age

Comba, Valentina (2002) Managing Interpersonal Relations: Information Professionals and Communication in the Digital Age. In: 8th European Conference of Medical and Health Libraries, 16-21 settembre 2002, Colonia, Germania.
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Abstract

This contribution aims to focus on the change in interpersonal relations provoked by Internet-led changes in distant communication on one hand, and the availability of electronic/digital information for research and clinical practice on the other. The statements ("axioms") of the important book "Pragmatics of Human Communication "by P.Watzlawick and his colleagues offer a very useful insight into the understanding of our behaviour. In the light of this theory some aspects of our day to day interpersonal relations are considered, both in term of how we relate to the medical library users, and also considering the interpersonal communication of library staff. In particular in this paper the following aspects are analysed: a. change in the workplace: the physical and the virtual library b. change in the relations with the users c. change in the relations with the staff in the library In conclusion some suggestions are given to improve communication and the visibility of our professional work.

Abstract
Document type
Conference or Workshop Item (Paper)
Creators
CreatorsAffiliationORCID
Comba, Valentina
Keywords
communication librarianship medical libraries
Subjects
DOI
Deposit date
06 Jul 2006
Last modified
16 May 2011 12:03
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