Organizational choices as drivers of work intensity

Zamarian, Marco ; Maggi, Bruno (2010) Organizational choices as drivers of work intensity. Bologna: TAO Digital Library, ISBN 978-88-904979-8-8. DOI 10.6092/unibo/amsacta/2777. In: TAO Digital Library ISSN 2282-1023.
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Abstract

In this paper we offer some new insights into the interpretation of the relationship between the introduction of Information Technology devices and their effects on working time. Prevailing theories suggest a mechanistic link between technology adoption and its effects on work, both in terms of quantity and quality. In contrast, we claim that technology adoption is a means to implement organizational choices regarding both the technical and the social structure of tasks. Drawing our evidence from a case study describing the introduction of a new ERP system in a car rental company, we show how these organizational changes affect the pace of work activities, the balance between working and leisure time and the balance between production and learning time.

Abstract
Document type
Monograph (Essay)
Creators
CreatorsAffiliationORCID
Zamarian, Marco
Maggi, Bruno
Keywords
Work intensity, Technology, Organizational choice, Working time, Organizational action.
Subjects
ISSN
2282-1023
ISBN
978-88-904979-8-8
DOI
Deposit date
21 May 2010 09:42
Last modified
28 Feb 2013 10:54
URI

Other metadata

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