Abstract

How do enterprises change? This volume tells the “stories” of the organizational transformations implemented in the first decade of the new millennium by five enterprises: Fiat Auto, Finmeccanica, Ciba Specialty Chemicals, Zurich, and Poste Italiane. Stories dealing with transformations of organizational configurations, changes in the policies of personnel management, implementation of mergers and acquisitions, reorganization of internal work processes, etc. These stories were collected during the workshops of the Research Program “L’Officina di Organizzazione”, in which managers and executives, protagonists of the organizational transformations, discuss about them with colleagues from other enterprises and university scholars. Each story is first told from “the inside", from the point of view of one or more of its protagonists, and then interpreted according to different theoretical perspectives.